Terms and Conditions

Terms of Use of the Site

Welcome to Samrat Furniture and Interiors’ Website. By using this Website and/or any content or materials available through it, You agree to be bound by these Terms of Use. In these Terms of Use, “You” and “Your” refer to the user, the person visiting the Site, and “We”, “Us” and “Our” refers to Samrat Furniture and Interiors, its subsidiaries, affiliates, other group companies, and dealers as the case may be, with whom You will enter into a sale contract when You place an order.

We reserve the right to update or modify these Terms of Use at any time without prior notice. Your use of Samrat Furniture and Interiors’ Website following any such change constitutes Your agreement to follow and be bound by the Terms of Use as changed. For this reason, We encourage You to review these Terms of Use each time You use this Website.

The Samrat Furniture and Interiors Website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Samrat Furniture and Interiors’ goods and services.

If You are a trade or a contract customer, the present terms will not apply to Your purchases. Please contact info@samratinteriors.com for details.

1. Ownership, Content, and Submissions

This Website is owned and operated by Samrat Furniture and Interiors, located at B-35, I.D.C, Mehrauli-Gurgaon Rd, Opposite Sector-14, Gurugram, Haryana 122001. We welcome Your comments regarding the Samrat Furniture and Interiors Website. If You wish to contact Us, please send an email to info@samratinteriors.com. However, any comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively, “Comments”) sent to Samrat Furniture and Interiors Website shall be and remain the exclusive property of Samrat Furniture and Interiors.

Your submission of any such Comments shall constitute an assignment to Samrat Furniture and Interiors of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in the Comments.

Samrat Furniture and Interiors will be entitled to use, reproduce, disclose, publish and distribute any material You submit for any purpose whatsoever, without restriction and without compensating You in any way. For this reason, We ask that You not send Us any Comments that You do not wish to assign to Us, including any confidential information or any original creative materials such as stories, product ideas, computer code, or original artwork.

2. Access and Use of the Website

2.1 You may not use the Website in any improper or unlawful manner or in breach of any legislation or license that applies to You.

2.2 Without limiting the foregoing, You agree that, when using the Website, You will not:

  • Create multiple accounts or user IDs to log in, impersonate or try to impersonate another person, use software to harvest information from the Website.
  • Use, copy, download, save, extract, or reutilize any part of the Website or any information or content available on the Website, or use or allow any third party to use, copy, download, save, extract, or reutilize any part of the Website for any commercial purpose.
  • Distribute, give or allow access to or otherwise make available to any other individual or entity, or frame, mirror, overlay, or employ other technologies used to enclose, display, or similar.
  • Modify, translate, adapt or create derivative works.
  • Sell, rent, lease, license, loan, commercialize or use for the benefit of any other person nor in connection with any direct or indirect revenue-generating activities (including generating internet traffic for websites containing advertising) or that result in developments that are used for such activities. For the avoidance of doubt, uses in connection with work that is carried out on the request, or at the direction or expense, of a person will be considered as being for the benefit of that person.
  • Send altered, deceptive or false source identifying information, including “spoofing” or “phishing”, run any form of auto-responder or “spam” or use in connection with unsolicited communication, advertising, or similar.
  • Use in connection with any search functionality, or to otherwise power any products/apps/tools/systems, accessed by or on behalf of any other person.
  • Attempt to bypass any measure intended to prevent or restrict non-authorized use, make use of any means of access not made available for that purpose, or probe, scan, or test for vulnerabilities.
  • Decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any source code or underlying ideas or algorithms except to the extent reserved by applicable laws and having given Samrat Furniture and Interiors prior notice.
  • Use any manual or automated means, including robots, scripts, or spiders to access, monitor, crawl, scrape, spider, or mine, except those expressly authorized by Us in advance in writing.

3. Personal Data Protection and Privacy

Samrat Furniture and Interiors collects the personal data of its users as described below. The data collected is only that provided by the user when using these services, with the exception of the user’s IP address which is additionally stored for the purposes of cookie management and online ordering.

  • Contact form: This data is stored in a database and is only used in the context of an exchange of emails unless you opt-in to receive promotional emails from Us.
  • Catalogue request form: This data is stored in a database. It is used solely for information transmission purposes unless you opt-in to receive promotional emails from Us.
  • Newsletter signup form: This data is stored in a database owned by Samrat Furniture and Interiors and is retained until the user unsubscribes.
  • Exclusive offers and personalized information form: This data is stored in a database owned by Samrat Furniture and Interiors. It is retained until the user unsubscribes and is updated every day (within 24 hours).
  • Private sale signup form: This data is stored in a database owned by Samrat Furniture and Interiors. It is retained until the user unsubscribes and is updated within 24 hours.
  • Meeting request form: This data is stored in a database and is used solely for information transmission purposes unless you opt-in to receive promotional emails from Us.
  • Information request form: This data is stored in a database and is used solely for information transmission purposes unless you opt-in to receive promotional emails from Us.
  • Registration forms relating to an order placed with the online store: This data is stored in a database and is used for customer administration and invoicing purposes. They are passed on to partner stores responsible for the sales and for the delivery.

Information collected may be passed on to Our partners responsible for its processing or to partner stores. We may communicate with the web users by post, email, telephone, or text depending on the type of form they have completed.

In accordance with Indian data protection regulations, those users whose data has been collected have the right to view this data and to request its correction or, if necessary, its deletion. Users may also object to the processing of personal data relating to them.

A “cookie” is a small file which is stored on the hard drive of your computer when you visit a website or view an advertisement. These cookies are used to improve your user experience by enabling Us to show you offers or services which match your interests. You can reject cookies at any time by configuring your internet browser to do so. Click here to view Our Privacy Policy  This policy forms an essential part of these Terms of Use and it is important that You read it. By accepting these Terms of Use, You also accept and consent to Our privacy policy.

The natures and objectives of the various cookies used by Samrat Furniture and Interiors are described below. Certain cookies are required for certain technical features of Samrat Furniture and Interiors and are only stored for a limited period of no more than 13 months.

The types of cookies used:

  • Audience measurement: Audience measurement tools are used to obtain information on visitor navigation. Their objective is to make it possible to analyze navigational behavior on the Website for optimization purposes.
  • Social buttons: Our site may contain third-party applications. This can principally be the case with buttons/links to social networks (mainly “Share” and “Like” buttons for social networks such as Facebook, Twitter, etc.). Please consult their own cookie management policies, paying particular attention to those sections relating to privacy protection.
  • Sales through the online store: These cookies are used on our site to save Your basket or send You information tailored to Your interests. Cookies from the online store are mainly used to suggest a delivery location suited to Your delivery address and its geolocation in order to determine Your closest store.

Cookies management: You will need to configure Your internet browser to either enable or disable cookies. Since the configuration of each browser is different, You will need to consult the help menus for Your particular browser for instructions on how to modify Your cookie requirements.

Click here to view Our Privacy Policy and Cookie Policy. This policy forms an essential part of these Terms of Use and it is important that You read it. By accepting these Terms of Use, You also accept and consent to Our privacy policy.

4. Instructions and Accessing the Site

You agree to comply with all reasonable instructions that We may give You regarding the use of the Website.

You are responsible for ensuring that no one uses Your equipment to access the Website without Your permission. We will be entitled to assume that anyone who accesses the Website using Your credentials has Your permission to do so, and You will be liable for any charges or any other costs, liabilities, or damages that may be incurred by any such person.

5. Third-Party Payment Solution Provider

In order to process any Order, You will be taken to a website operated by a third-party payment solution provider. This website is not under Our control. We make no warranties or representations whatsoever about this website, which may be subject to terms and conditions specified by such third-party payment solution provider. You must check that You accept these terms of use when You visit this site.

6. Promotions

Any promotional offers stated on this site are subject to availability and can be withdrawn at any time. These promotions may be subject to additional terms and conditions which will be communicated at the time of the offer.

7. Disclaimer and Limitation of Liability

THE SAMRAT FURNITURE AND INTERIORS WEBSITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS”. SAMRAT FURNITURE AND INTERIORS MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SAMRAT FURNITURE AND INTERIORS SITE, ITS OPERATION, CONTENTS, INFORMATION, OR MATERIALS. SAMRAT FURNITURE AND INTERIORS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT SAMRAT FURNITURE AND INTERIORS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT, OR USE OF THE SAMRAT FURNITURE AND INTERIORS SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

8. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of India, without regard to its principles of conflicts of laws. You agree to submit to the exclusive jurisdiction of the courts of [Your Jurisdiction] for any dispute arising out of or relating to these Terms of Use.

9. Miscellaneous

These Terms of Use constitute the entire agreement between You and Us regarding the use of the Website. Any failure by Us to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use shall remain in full force and effect.

By using this Website, You acknowledge that You have read and understood these Terms of Use and agree to be bound by them.

User or customer information (as defined above) will be used as described below

  • User and customer information will be sharable with our subsidiaries, affiliates and partners which are also involved in delivering the service to you as a customer in your buying process. We will also need to share some or all of your information as governed in the case of acquisitions by or mergers with other business entities.
  • We use some of the user and customer information defined above to understand customer behavior and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographical profiles for our business and marketing activities.
  • We use this information to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content. We will provide you the option to opt-out of such services.
  • Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features.
  • We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behavior at an aggregate level.
  • We use IP address, traffic sources, user navigation across the site, browser and OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
  • We will need to use user or customer information in case required in aspects such as legal disputes or other legal processes; comply with any statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public.
  • All Users are provided with the opportunity to opt-out of receiving non-essential communications from us on behalf of our partners, and from us in general, after setting up an account. To remove your contact information from our website, please write to us at via contact page

Note: User generated content on the site shared by users via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials etc. are not considered as personal information and is not subject to the terms of this privacy policy.

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